Resume

EDUCATION
2023
THE GEORGE WASHINGTON UNIVERSITY - COLLEGE OF PROFESSIONAL STUDIES
UX/UI Design, Certificate

EXPERIENCE
Related Experience
February-September 2021
GEORGE MASON UNIVERSITY - FAIRFAX, VIRGINIA
Graphic Design Intern - Integrated Enrollment Marketing (IEM)
Collaborated with IEM team to design various marketing materials to promote incoming freshman and transfer Fall admissions to Class of 2025
Designed digital content including social media posts, e-mail images, and infographics, along with print materials including postcards and stickers under the Mason Brand Guide that helped push registration to a full-sized incoming class 
Created social media content for Facebook, Instagram, and Twitter that increased user engagement with Mason Admissions’ social media accounts

Additional Experience
July 2022-present
OFFICE DEPOT - STERLING, VIRGINIA
Service Advisor/Key Carrier (September 2023 - present)
Managed cash deposits, inventory processes, and daily store operations in addition to upholding duties as a print services advisor
Performed opening and closing responsibilities to ensure associate safety and store security
Trained new associates on sales floor and copy & print operations to develop an effective, collaborative sales team
Led store associates to promote a selling culture to reach and exceed daily sales and conversion metrics
Service Advisor - Copy and Print Department (July 2022 - September 2023)
Operated machinery to perform copy and print services according to customer specifications, including FedEx/USPS shipping/drop-off services and light graphic design work in a high-volume, fast-paced work environment
Strengthened customer relations by providing exceptional service with a customer-first approach
Assisted with various sales floor tasks including front checkout, processing online orders, answering phone calls, and curbside delivery